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Friday 9 December 2011

observation skills

The major focus areas in observation skills are verbal behavior , non-verbal behavior and discrepancies, mixed message and conflict.


There are some cultural issues and individual differences of behavior when observation skills are applying. While the counselor observe, the counselor should avoid stereotypes. 


For verbal behavior, the counselor should listen for selective attention, key words , concreteness vs abstractness and "I" and "other" statement. 

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